Position Title: Business Development Executive - Field Sales
Location: Noida
Position Type: Full Time (Onsite)
Experience: 2-3 Years
About Us:
Founded in 2016, QueueBuster is India’s leading business super app, designed to simplify operations for businesses of every size. Our powerful Android-based Mobile POS solution caters to everything from large-format retail stores to small carts and kiosks. Today, it is one of the most trusted and sought-after solutions for modern retailers across the country.
Job Description:
We are seeking a proactive and customer-focused professional to provide on-ground support for our Point of Sale (POS) systems. This role involves direct interaction with clients, overseeing POS deployment, conducting on-site training, troubleshooting technical issues, and ensuring the smooth functioning of POS hardware and software at customer locations. The candidate will also serve as a liaison between the sales team and clients, driving customer satisfaction and operational efficiency.
Responsibilities:
- Manage end-to-end POS system deployment and provide hands-on training to users
- Help troubleshoot problems with the software, customer accounts and other related issues
- Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns
- Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions
- Collaborates with programmers to explain errors and/or recommend modifications in programs
- Work with Sales team to create and implement targeted sales strategies
- Provide customer service by staying connected with the customers
- Identify where improvement is needed in sales practices and make suggestions for improvements
Skills and Qualifications:
- Bachelor’s degree in Computer Science or related field preferred.
- At least 2-3 years of experience in field sales (banking, telecom, FMCG, or fin-tech preferred)
- Basic understanding of digital payments / POS systems (preferred)
- Exceptional communicator with strong customer service and problem‑ solving skills
- Proficient in both hardware and software systems
- Knowledge of sales practices and the most efficient customer service techniques.
- Travel throughout the assigned territory and visit customers on a recurring basis
- Candidates must have their own two-wheeler and a valid driving license (mandatory)
